How do I place an order?
Placing an order is easy:
Browse our products.
Click Add to Cart or Buy Now.
Enter your shipping details.
Complete your secure payment.
You will receive an order confirmation by email.
If additional verification is required, our team will contact you before dispatch.
What payment methods do you accept?
We currently accept secure online payments through Stripe, including:
Visa
Mastercard
American Express
Discover
Cash on Delivery (COD) may also be available for selected orders within Bangladesh.
How long does delivery take?
Estimated delivery times:
Bangladesh:
2–5 Business Days
International:
7–20 Business Days
Delivery times may vary depending on supplier processing, destination country, customs clearance, and logistics conditions.
How can I track my order?
After your order is processed, you can request an update by contacting our support team.
Please have your order number ready.
Email:
support@hasibbazar.com
WhatsApp:
+8801717190894
Can I return a product?
You may request a general return within 30 calendar days after receiving your order, provided the product meets our return eligibility requirements.
If your product arrives damaged, defective, incorrect, or significantly different from its description, please contact us within 3 calendar days after delivery and provide photographs or videos when requested.
The three-day reporting period helps us investigate product and delivery problems quickly and does not limit any mandatory consumer rights under applicable law.
Please review our Refund & Return Policy for complete eligibility requirements, exclusions, and return instructions.
How do I contact customer support?
Our customer support team is available to assist you with orders, payments, shipping, returns, and general inquiries.
Email:
📧 support@hasibbazar.com
WhatsApp:
📱 +8801717190894
Support Hours:
🕒 Saturday – Thursday
10:00 AM – 8:00 PM (Bangladesh Time)
For the fastest response, we recommend contacting us via WhatsApp during support hours.